Privacy Policy

At Kanso, your privacy is very important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website.

Information We Collect

We collect the following types of information when you use our website:

  1. Personal Information:

    • When you place an order or register for an account, we may collect your name, email address, shipping and billing address, phone number, and payment details.

  2. Browsing Information:

    • We automatically collect data about your device, including your IP address, browser type, and pages you visit on our site. This helps us improve the user experience.

  3. Cookies:

    • We use cookies to enhance site functionality and to provide a more personalized shopping experience. You can manage your cookie preferences through your browser settings.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders.

  • Communicate with you about your purchases or account.

  • Provide customer support.

  • Send promotional emails (if you opt-in to receive them).

  • Improve our website, products, and services.

  • Comply with legal obligations.

How We Protect Your Information

We take your privacy seriously and use industry-standard practices to safeguard your data. This includes encryption, secure servers, and restricted access to personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Third-Party Sharing

We do not sell or rent your personal information to third parties. However, we may share your data with trusted third parties, including:

  • Payment Processors to handle transactions.

  • Shipping Companies to deliver your orders.

  • Analytics Services (like Google Analytics) to help us understand how you use our site.

These parties are only provided with the information necessary to perform their specific services.

Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Update or correct your personal data.

  • Deletion: Request that we delete your personal data (subject to legal requirements).

  • To exercise these rights, contact us at kansostudios.usa@gmail.com

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and shopping cart.

  • Analyze website traffic and improve functionality.

  • Deliver personalized ads and content (if applicable).

By using our website, you consent to the use of cookies as outlined in this policy.

Updates to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy regularly to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Kanso
Email: kansostudios.usa@gmail.com

POLICIES

Shipping

We want to give everyone a chance to buy products, therefore all items are MADE-TO-ORDER.

Items are shipped via USPS.
Tracking numbers are updated and sent via email.
Any questions should be sent to through email directly to kansostudios.usa@gmail.com

Returns

Unfortunately, we can’t offer you a refund or exchange. All sales are final. Unless your tracking proves you have not received your item, we cannot provide a refund. You will only be fully refunded if the item arrives with major damage. If the item has only minor defects, you may be eligible for a small partial refund depending on the severity of the issue.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at kansostudios.usa@gmail.com

Sale items (if applicable)

Only regular priced items may be refunded. Unfortunately sale items cannot be refunded.

TERMS OF SERVICE